FIRST RIDE

 

1. Download the HOOBA App on your smartphone
2. Create your account with your professional e-mail address
3. Allow HOOBA to access your camera and localization

Bluethoot

Turn On
Bluethooth and Localization

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BOOK & START

BOOK FROM A REMOTE LOCATION
Click on the BIKE ICON you would like to reserve, then click on RESERVE and CONFIRM.

  • IMMEDIATE RESERVATION: Go to the  bike station within the next 15 minutes and click on BEGIN THE TRIP
  • FUTURE RESERVATION: At the time of your reservation, go to the “RESERVATION” section of your application and follow the instructions to start.

OR

FAST START IN FRONT OF THE BIKE
1. Click on SCAN 
2. Scan the QR code on the bike
3. Click on CONFIRM

LOCK & UNLOCK

YOU CAN LOCK & UNLOCK THE BIKE AS OFTEN AS YOU NEED DURING YOUR TRIP !

1. Click on the LOCK ICON to lock and unlock
2. Put or remove the lock from the wheel and the Plug-In chain

 

RETURN & END

1. Park the bike to the designated parking space
2. Lock the bike to the fixed point & plug in the charger
3. Click on the LOCK ICON and END MY RIDE (Ensure the lock is closed)
4. Take a PICTURE of the bike with the lock and charger plugged in

HOOBA SCHEMA END MY RIDE-EN V2
ASSISTANCE

REPORT A BREAKDOWN, DAMAGE OR THEFT

1. Open the App and select SUPPORT
2. Click on REPORT AN ISSUE and follow the instructions

Technical support: +32 (0) 456.33.88.89

BREAKDOWN OR THEFT
DURING YOUR RIDE
+32 (0) 4/340.56.23