HOOBA – Personal Data Processing Notice
As part of its activities, Hooba collects and processes personal data. This notice is intended to inform you about how SMOOVY SRL (with its registered office located at B-1200 Brussels, Rue d’Octobre No. 51, and registered with the Belgian business registry under No. 0741.693.870, operating under the name HOOBA, hereinafter referred to as "Hooba" or "We"), as the data controller, collects and processes your personal data when you visit or use its website (hereinafter: the "Site") and about the rights you have. This notice is addressed to visitors of the Site (hereinafter "you").
- Categories of Personal Data Processed
We obtain your personal data directly from you when you fill in fields that require certain personal data, making such data immediately available to Hooba. We may also obtain your personal data through your use of our Site.
In general, when you use our Site, when you send us an email, or communicate with our customer service, you provide us with certain personal data that we collect and process. This data may include identification and contact data (your name, first name, email address, phone number, contact details of the company you work for), the information you send to our customer service or share via email, as well as your login data (such as IP address) and browsing data (such as pages viewed).
You can visit our Site and explore our services without having to provide us with personal information. However, the use of certain cookies is necessary to enable navigation on our Site. For more information on this, please refer to our Cookies Policy.
- Purposes of Processing, Legal Basis, and Retention Period
Purposes: Your personal data is processed to enable you to use our Site, request information and/or receive offers on services offered by Hooba, process and respond to a request (e.g., when you contact us via the chat system on our Site, by email, or any other means), and ensure the proper functioning and security of the Site.
Legal basis for processing: The processing of your personal data is based on the legitimate interest of Hooba and the visitor to the Site, namely (i) to operate our Site, and (ii) to respond to your requests.
Data retention period: Hooba will delete your personal data if you request it or when the purpose of processing and retaining the data has been fulfilled or no longer exists, unless a legal obligation prevents this. Regarding the retention period of cookies, please consult our Cookies Policy.
- Transfer of Personal Data
Your data may be processed by our Site host, our customer relationship management tool provider, and our email service provider. These service providers process your data strictly based on our instructions. To ensure optimal protection of your personal data, we have taken the necessary contractual arrangements to ensure that our processors guarantee the security and confidentiality of your personal data.
Your data is processed within the European Economic Area and stored on servers located in the European Economic Area.
- Security Measures
Hooba implements appropriate technical and organizational measures to ensure a level of security for the processing and collected data, in view of the risks presented by the processing and the nature of the data. In any event, Hooba implements appropriate security measures to protect your personal data against loss, theft, misappropriation or alteration of the information received, unauthorized disclosure, or unauthorized use.
- Your Rights
As a data subject, provided that legal conditions are met, you have the right to access your personal data as collected and processed by Hooba, and to request its correction in case of inaccuracy or deletion in certain limited cases, or if it is no longer necessary. You also have the right to request the restriction of processing, data portability, and the right to object to the processing of your personal data due to your particular situation. You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data constitutes a violation of applicable law.
To exercise your rights, simply contact Hooba by sending a signed written request to the email address [management@hooba.eu] or to the postal address HOOBA – Rue Henri Chomé No. 39, B-1030 Brussels, Belgium, with a copy of your ID card or any other document proving that you are the person concerned by the personal data.
In Belgium, you can file a complaint with the Belgian Data Protection Authority. More information can be found on the authority's website: https://www.autoriteprotectiondonnees.be/citoyen/agir/introduire-une-plainte.